The Tavcor Difference - Tavcor Motor Group | VW | Audi | Suzuki | Port Elizabeth | George

The Tavcor Difference

Family Managed Volkswagen, Audi and Suzuki Dealership Group in Port Elizabeth and George.

The business started in 1950 as one of the first VW Dealerships in South Africa and has focussed its attention on a narrowly defined area – the Eastern & South Western Cape.

Over the years our organisation has been known for its pioneering approaches to how we do our business and this coupled to unbeatable value to our customers. But it’s in our people that we have the ultimate value to company and customers. Staff tends to stay with us and the compounding impact of years of experience translates into better experiences for all our customers.

  1. Leading World Class Products
    • Real operating advantages
    • Real resale pay backs
  2. Managed by Values
    • No ordinary Dealership
    • Highly systemised
    • Real competencies and better solutions
  3. People Empowered to Act
    • Fast and pleasure to deal with
    • Supportive
    • Own Car Rental division
    • Massive Service capacity and parts back up

Research indicates that customers prefer dealing with Tavcor people because of our core competencies and our value approach to business transactions. Tavcor is recognised as the leading Auto Business in the entire province as evidenced by the Annual PMR awards over the last 5 years.

Volkswagen Group South Africa has awarded Tavcor Dealerships no fewer than 5 Dealer of the Year awards and too many “Excellence” awards to mention.

Used Car Operations

The principal difference is that we make our own trade-in prices within 15 minutes. You will get an offer faster than anywhere else because we don’t allow the Used Car Trade to set our price platform. We price to do business.

But this is just the first leg of the Used Car Value chain. We choose and buy only the “choice cars” for resale and everything else goes to our trade centre for auction.

Reconditioning is done by a separate dedicated team and is governed by the maxim of presenting each Used Car for sale in a better condition than its age would suggest.

Customer support is immediate and should any problem arise, the same team that reconditioned the car will repair it. No queues and no fuss.

This presents an extremely powerful reason to purchase any Used Vehicle from a Tavcor Group Dealership.

Service Operations

By the end of 2012 Tavcor Group will have 70 active work bays, fully equipped and backed up by specialist tyre and wheel alignment centres. 70 Technical staff – 3 full time support and assist vehicles on the road and a dedication to customer support.

GREAT CARS, GREAT PEOPLE positioning statement came into being in 2003 and remains the stance of the organisation and is a daily reminder for all Tavcor people to live up to our best expectations.

Social Responsibility and Alignment

A group rating of B.B.B.E.E. 6 has been attained through careful application of key black empowerment and development decisions. Siyoyisa Pty Ltd is a start-up company that handles car wash and valet services for the Group. Within a year this organisation will employ close to 50 people with a key role in serving the Tavcor Motor Group.

iKhaya Cheshire and Miracle Kids are our chosen Social responsibility beneficiaries but it’s so much more than an obligation. Tavcor staff contributes to school class room building and monthly markets are held to fill the coffers of our special needs fund.

Training and development is a cornerstone activity led by Group Human Resource Manager that oversees a full apprentice technician program as well as a Sales Kadet program and a 1st time job creation plan for disabled people. The company has its own bespoke sales process plan and training system.

The Tavcor vision has remained in place for 10 years – offering value and quality in everything we do from competent and enthusiastic people.

Chat to the CEO

One of the things that makes Tavcor great is our deep care and appreciation for all our customers. We love feedback and always have time to listen to what they have to say. Great cars, great people!